![]() Another quick fix could be to look at your power settings, as energy-saving might be the reason why your connections are behaving strangely. You’d be surprised how often this works! You can also take a quick look at all of your cables and connections, ensuring that hardware is plugged in properly and hasn’t been knocked or meddled with, and that the WiFi and router are both on. Ok – you’re sure you have a DNS error, and you want it sorted already! First, run the troubleshooting wizard and see if there is a networking problem or if restarting your modem or router could fix the problem. It could also be that the problem is to do with the website itself, so make sure that you attempt browsing to a new location, or check out tools such as DownForEveryoneOrJustMe which can help to put your mind at rest. If they don’t respond, you can remove them from the list of DNS and try connecting again. In some cases, a DNS error is the fault of the ISP, (Internet Service Provider), and you can spend hours trying to solve it locally only to realize it’s not within your control! You can simply call your ISP and find out if they are having any issues, or if you know the IP addresses of the servers themselves – use the ping test above to check if they respond. Working out if your DNS error is to do with your Internet Service Provider (ISP) Now type ping, and the website name you’re looking for, for example “ping ” and the IP address will be shown below. Just type cmd into the Windows Start menu search bar, and then click Open Command Prompt. You can also complete what’s known as a ping test to find the IP address you need. If the page loads – you have a DNS error. If you don’t know the IP address, test it with Amazon’s, which is 54.239.28.85. Simply type the IP address in numbers directly into your web browser. First, as your Domain Name Server is used to translate your words into the correct IP address for the website or web service, you can try skipping the DNS function to see if the web page loads. What happens if the internet doesn’t seem to be working, but you haven’t been explicitly told that a DNS error is happening? There are a few ways to make sure that you’re dealing with a DNS error and not something else. When it’s not working as it should – you’re likely to get a message that says “DNS error.” This can be extremely frustrating for colleagues or clients, especially if they aren’t tech-savvy and can’t work out why it’s happening! This article will look at how you can fix this problem, or teach IT users what to do when a DNS error pops up on their screen. ![]() DNS stands for Domain Name System, and when it’s working properly, it’s part of what allows you to use internet-connected services, such as email or your web browser. Your DNS server is what translates the words that you type into a URL bar into the IP address necessary to connect you to the internet. ![]()
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